Skip to main contentCustomer Feedback System
Our new Customer Feedback System makes it easy to collect, manage, and showcase feedback from your customers. This is a great way to gather valuable insights, identify areas for improvement, and build social proof.
Key Features
Public Feedback Submission Endpoint
We provide a public endpoint for submitting feedback, so your customers can share their thoughts without having to log in.
Feedback Management Dashboard
Manage your feedback from a dedicated dashboard with a tabbed interface:
- All feedback view: View all the feedback you’ve received.
- Pending approval queue: Review new feedback before it’s published.
- Published feedback: View the feedback that is visible to the public.
- Testimonials collection: View the feedback that you’ve marked as a testimonial.
Star Rating System
Our feedback system includes a 1-5 star rating system, with validation to ensure that the ratings are accurate.
Customer Profiles
Each piece of feedback is associated with a customer profile, which includes their avatar, name, email, and company.
Approval Workflow
You have full control over which feedback is published. You can approve or reject feedback from the pending approval queue.
Testimonial Marking
Mark your best feedback as a testimonial to showcase it on your website.
CRUD Operations
Manage your feedback with full CRUD (Create, Read, Update, Delete) operations.
New Page
- /dashboard/helpdesk/feedback: The main dashboard for managing your customer feedback.
